At Air Dynamic Solutions, we recognize that your personal information is valuable and deserves careful protection. This Privacy Policy explains how we handle the data you share with us when you visit our website or engage our HVAC-R and facility management services. Our goal is to provide clarity on what we collect, how it is used, and the safeguards we apply to protect our operations and your information.
Information We Collect
We collect information necessary to efficiently deliver services and manage business operations:
Contact Details: Name, phone number, email address, and service location when requesting quotes, scheduling service, or communicating with our team.
Service Context: Property details, equipment specifications, and maintenance history to ensure accurate diagnostics and service delivery.
Technical Data: Website usage data including IP address, browser type, device information, and access times for system performance, analytics, and security monitoring.
Interaction Records: Communications, service notes, and correspondence history to maintain accurate records and continuity of service.
Purpose of Data Use
Collected information is used strictly for business and operational purposes, including:
Delivering HVAC-R and facility management services.
Responding to inquiries, confirming appointments, and providing service updates.
Improving website functionality, performance, and user experience.
Analyzing website traffic, usage trends, and supporting marketing initiatives.
Sending service reminders, updates, and promotional communications (with opt-out capability).
Meeting legal, regulatory, and safety obligations within Ontario.
Data Sharing Practices
Air Dynamic Solutions does not sell or trade personal information. Data may be shared only where necessary:
Operational Support: With contractors, technicians, IT providers, payment processors, and service partners strictly for business operations.
Analytics & Marketing Providers: With thirdparty platforms used to monitor website performance and deliver marketing campaigns.
Legal Compliance: Where disclosure is required by law, regulation, or legal authority.
Business Continuity, In the event of restructuring, merger, or asset transfer, data may be transferred to maintain service continuity.
All thirdparty providers operate under their own policies, and Air Dynamic Solutions does not assume liability for their independent data handling practices.
Safeguarding Your Information
While no system can guarantee absolute security, we implement reasonable and industry aligned safeguards to protect business and client data:
Secure servers and encrypted storage where applicable.
Restricted internal access to authorized personnel only.
Ongoing system updates and monitoring to reduce risk of unauthorized access.
Air Dynamic Solutions shall not be liable for unauthorized access, breaches, or data loss caused by external factors beyond our reasonable control.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality, improve user experience, and support business operations.
By accessing or using our website, you acknowledge and agree to the use of cookies in accordance with this policy.
Cookies may include:
Preference Cookies: Retain user settings such as language and location.
Analytics Cookies: Help us understand website traffic, performance, and usage patterns.
Marketing Cookies: Enable delivery of relevant content, advertisements, and promotional messaging.
We may utilize third-party service providers (including analytics and advertising platforms) that place cookies or tracking technologies on our behalf. These providers operate under their own privacy policies, and Air Dynamic Solutions does not control or assume responsibility for their data collection, storage, or usage practices.
Cookies may remain on your device for varying durations depending on their purpose and may be renewed upon subsequent visits.
You may manage or disable cookies through your browser settings at any time. Please note that restricting or disabling cookies may impact website functionality, performance, and user experience. It is the user’s responsibility to configure browser settings as desired.
Air Dynamic Solutions shall not be held liable for any limitations, damages, loss of functionality, or performance issues resulting from the disabling of cookies or the use of third-party tracking technologies.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
Request access to personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal data where applicable.
Opt out of marketing communications at any time.
Request general information about how your data is processed.
Requests may be subject to verification and applicable legal or operational limitations.
Children’s Privacy
Our services are intended for businesses and individuals over the age of 16. We do not knowingly collect personal information from minors. If such data is identified, it will be removed promptly upon verification. Parents or guardians may contact us to request review or deletion of such information.
Limitation of Liability
To the maximum extent permitted by applicable law, Air Dynamic Solutions shall not be liable for any indirect, incidental, consequential, or damages arising from:
Use of our website or services
Third-party platforms, tools, or integrations
Data transmission over the internet
Unauthorized access or external breaches beyond our control
Use of our website constitutes acceptance of these limitations.
Updates to This Policy
Air Dynamic Solutions reserves the right to update or modify this Privacy Policy at any time to reflect changes in operations, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
Continued use of our website or services following any updates constitutes acceptance of the revised policy.